Privacy Policy
How Entretien Mantain collects, uses, protects, and manages personal information for property maintenance, repair, and minor renovation services.
General note
This Privacy Policy describes the general privacy practices of Entretien Mantain, operated by 9510-1887 Québec Inc., for services in Montreal, Quebec. It is provided for general business information and is not a substitute for legal advice.
Information we collect
We may collect information you provide through our website, Jobber forms, Client Hub, phone calls, email, SMS, or direct communication with our team.
- Name, address, phone number, email address, and preferred contact method.
- Property address, access notes, parking information, tenant or building contact details, and service-area information.
- Descriptions of requested work, photos, videos, measurements, and other details needed to review, quote, schedule, or complete service.
- Quote, invoice, payment, and client record information related to requested or completed work.
How we use personal information
- To review service requests, prepare estimates or quotes, schedule visits, and complete property maintenance, handyman repair, and minor renovation work.
- To communicate by phone, email, SMS, Jobber, Client Hub, or other tools about scheduling, access, updates, quotes, invoices, payments, and follow-up.
- To maintain client records, manage billing, process payments, document completed work, and improve our service experience.
- To respond to inquiries, provide customer support, and meet legal, tax, accounting, insurance, and business record obligations.
- If you opt in, to send marketing or promotional messages by email or SMS. You can withdraw consent at any time by replying STOP to SMS, using the unsubscribe option in emails, or contacting us.
Third-party providers
We use trusted third-party providers to help operate the business. These may include Jobber and Client Hub, payment processors, analytics tools, website hosting providers, email or SMS tools, and other service providers needed to manage requests, communication, scheduling, quotes, invoices, and payments.
These providers may process information on our behalf according to their own terms, privacy policies, and security practices.
Cookies and analytics
Our website may use cookies, analytics, and similar technologies to understand website traffic, improve performance, measure marketing effectiveness, and maintain a reliable website experience.
You can control cookies through your browser settings, but some features may not work as intended if cookies are disabled.
Data protection and retention
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of electronic transmission or storage is completely secure, but we work to limit access to information to those who need it for business purposes.
We keep information for as long as reasonably needed to provide services, maintain records, comply with legal obligations, resolve disputes, and manage business operations.
Client rights and contact
In Quebec and Canada, you may have rights to access, correct, or ask questions about personal information we hold about you, subject to applicable law.
For privacy questions or requests, contact Entretien Mantain at info@mantain.ca or 514-717-0718. Website: https://www.mantain.ca. Location: Montreal, Quebec.